Approach — How we work

Getting a complex building built is a discipline. It's ours.

A great design is a set of intentions. Turning those intentions into a permitted, coordinated, constructed building is a separate craft — and it is the only thing this firm does. Here is how.

The role

Every landmark is two jobs. We own the one that gets it built.

The design architect shapes the vision. We carry the accountability that turns it into a finished building — and we stay firmly in that lane, which is exactly why the world's best design firms bring us in.

Design Architect

Design excellence

  • Design concept & site planning
  • Building massing & space allocation
  • Material selection
  • Interior public-space design
  • Building sections & elevations
  • Aesthetic review through construction
Architect of Record — Kendall/Heaton

Project leadership

  • Budget review & constructability
  • Code compliance & permit submission
  • Structural & MEP system development
  • Detailed construction drawings & specifications
  • Contractor submittals & RFI responses
  • Site observation & field reports

The method

How a project moves — and where we take the risk off the table.

We join early and stay to the end. At each phase we bring a specific role and a specific set of instruments, refined across nearly fifty years and hundreds of complex buildings.

SD

Schematic Design

We join early as a technical advisor — testing the emerging design against code and zoning, and building a strong, buildable foundation from the first sketch.

Instruments
  • Responsibility Matrix
  • Code & zoning review
DD

Design Development

We guide the owner and design team through organized decision-making that holds schedule and budget, onboard the consultants, and manage the relationships between them.

Instruments
  • Decision Schedule
  • BIM Execution Plan
  • KHA BIM Standards
CD

Construction Documents

We develop the details that communicate design intent, then run thorough quality control and coordination across the full set — modeled to the KHA Revit standard.

Instruments
  • KHA Revit Standard
  • Clash detection
  • Meeting agendas & reports
CA

Construction Administration

We stay on the project: in-depth submittal review, prompt RFI responses, mock-up inspection, and budget monitoring — the same team, through closeout.

Instruments
  • Submittal Review
  • Field Reports
  • Punch-list

The machinery

We find the clash in the model — not in the field.

The expensive surprises happen where systems meet. We resolve them in coordination, before steel and duct ever share a ceiling on site.

Modeled, then built.

Every project is coordinated in 3D — MEP coordination and clash detection resolved in the model, backed by a 2D set of schedules and standard details drawn to our own Revit standard.

Image: clash-detection model paired with the built condition
Dozens of parties, moving as one.

We keep large consultant teams in step across geography and time zones with responsibility matrices, decision schedules, and a disciplined meeting cadence.

21 · 25 · 5Consultants avg. · cities · time zones

Through construction

The team that starts your project finishes it.

Our principals and project managers average more than two decades at the firm — and they stay on the job through construction, not just the drawings.

On the drawings

In-depth submittal review and prompt RFI responses keep the field moving without shortcuts.

In the shop

Mock-up inspection catches the finish, the joint, and the tolerance before it is repeated a thousand times.

On site

Site observation and detailed field reports hold the built work to what the documents set.

CoStar Group campus, Richmond, Virginia — Kendall/Heaton, Architect of Record

Bring us in early.

The earlier an Architect of Record joins, the more risk comes off the table before it reaches the field. Let's talk about your project.

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